• click to download Market Leader - Springsight or thinsight.pdf102KB

    SPRINGSIGHT OR THINSIGHT?

    An article, written by Mark Simmonds and published in Market Leader, that presents a slightly different perspective on the definition and role of customer insight

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  • click to download Esomar 2007 - Insight vs findings.pdf72KB

    INSIGHTS VS FINDINGS

    A paper, written by Marsha E. Williams for Esomar 2007, that identifies the critical differences between insights and findings

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  • click to download Esomar 2007 - Case of the elusive insight.pdf142KB

    CASE OF THE ELUSIVE INSIGHT

    Srivatsa, Puri and Raj, at Esomar 2007, demonstrate how detective fiction and customer insight are closely connected!!

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  • click to download Ipsos - Creating winning concepts.pdf156KB

    CREATING WINNING CONCEPTS

    A point of view paper from Ipsos, the market research company, on how to develop winning concepts

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  • click to download EtAbroad.pdf207KB

    AN ENGLISH TRAINER ABROAD

    An article, written by Mark Simmonds and Mike Barrett for Training Journal, that provides some handy tips on working abroad, based on their experiences in over 40 countries.

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